Privacy Policy

This Privacy Policy describes how Pxxl.app ('we', 'our', or 'us') collects, uses, and protects your personal information when you use our web application deployment and hosting platform.

By using our services, you consent to the data practices described in this policy.

This policy is governed by Nigerian law and complies with applicable data protection regulations including the Nigeria Data Protection Regulation (NDPR).

Personal Information: Name, email address, phone number, billing information, and account credentials.

Technical Information: IP addresses, browser type, device information, operating system, and usage analytics.

Application Data: Source code, deployment configurations, database content, and project metadata.

Communication Data: Support tickets, feedback, and correspondence with our team.

Usage Data: How you interact with our platform, features used, and performance metrics.

Provide and maintain our deployment services and platform functionality.

Process payments and billing for subscription services.

Send service notifications, updates, and important announcements.

Provide customer support and respond to your inquiries.

Improve our platform and services based on usage patterns.

Ensure security and prevent fraud or unauthorized access.

Comply with legal obligations and regulatory requirements.

We do not sell your personal information to third parties.

Service providers and contractors who assist in our operations under strict confidentiality agreements.

Payment processors for billing purposes and transaction processing.

Cloud infrastructure providers for hosting and data storage.

Legal authorities when required by law or to protect our rights.

Business partners with your explicit consent for specific integrations.

Encryption of data in transit and at rest using industry-standard protocols.

Regular security audits and penetration testing by third-party experts.

Multi-factor authentication and access controls for all systems.

Secure data centers with physical security and environmental controls.

Regular backups and disaster recovery procedures to ensure data availability.

Employee training on data protection practices and security protocols.

Essential cookies to maintain user sessions and platform functionality.

Analytics cookies to understand website traffic and usage patterns.

Preference cookies to remember your settings and customizations.

Security cookies to prevent fraud and ensure platform security.

You can control cookie settings through your browser preferences.

Some features may not function properly if cookies are disabled.

Access your personal information and request copies of your data.

Correct inaccurate or incomplete personal information.

Delete your account and associated personal data.

Export your data in a portable format for transfer to other services.

Opt-out of marketing communications and promotional emails.

Withdraw consent where processing is based on your consent.

Contact us at privacy@pxxl.app to exercise any of these rights.

Your data may be processed in countries other than Nigeria as part of our global infrastructure.

We ensure adequate protection through standard contractual clauses and appropriate safeguards.

We maintain the same level of protection regardless of where your data is processed.

Data transfers comply with applicable international data protection laws.

We regularly review and update our data transfer mechanisms.

We retain your information for as long as necessary to provide our services.

Account data is typically retained for the duration of your account plus 30 days after deletion.

Some data may be retained longer to comply with legal obligations.

Backup copies may persist for up to 90 days in our disaster recovery systems.

You can request earlier deletion of your data subject to legal requirements.

Our services are not intended for individuals under 16 years of age.

We do not knowingly collect personal information from children under 16.

If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

We will notify affected users within 72 hours of discovering a data breach that may affect your personal information.

We will report to relevant authorities as required by applicable data protection laws.

Notifications will include details about the breach and steps we have taken to address it.

We will provide guidance on protective measures you can take to safeguard your information.

We maintain an incident response plan to quickly address and contain security incidents.

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria.

Any disputes arising from this policy shall be subject to the exclusive jurisdiction of Nigerian courts.

We comply with the Nigeria Data Protection Regulation (NDPR) and other applicable privacy laws.

All legal proceedings must be conducted in Nigeria.

You consent to the personal jurisdiction of Nigerian courts for the resolution of any disputes.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Material changes will be communicated via email notifications to registered users.

We will post updated policies on our website with clear indication of changes.

Continued use of our Service after changes constitutes acceptance of the updated policy.

The current version of this policy is always available on our website.

If you have questions about this Privacy Policy or our data practices, please contact us.

Email: privacy@pxxl.app for privacy-related inquiries.

Support: support@pxxl.app for general support and assistance.

You can also reach us through our website contact form.

We will respond to privacy inquiries within 30 days of receipt.